HR: THE NATURAL LEADERS OF INNOVATION?
Are you and your HR team tackling the challenges and opportunities that are fast approaching, or already here? What are the challenges you are grappling with?
In our recent White Paper: From Fragile to Agile, we outline the three key attributes teams need to adopt in order to solve problems and seize opportunities. They need to: work with a clear focus, move with pace, and adopt an experimental mindset.
When teams have these three attributes in place, they can begin to solve challenges and seize opportunities, to bring value to their organisation.
FOUR KEY HR DISRUPTION TRENDS
HR leaders have known about the importance of employee engagement for years. The trend we have identified is that CEOs and CFOs are starting to explore the impact of engagement on the bottom-line as well. This is brilliant for HR leaders and for the organisation as a whole. Employee Engagement improves productivity, retention, and customer service. The link between employee satisfaction and employee engagement has been drawn clearly in the Profit Chain Equation.
With such a clear relationship, can you afford not to be focusing on employee engagement?
Skills and Leadership
Many of our clients are realising that the changing world of work, driven by automation and artificial intelligence, is creating a skills gaps for emergent roles and oversupply of labour for roles that are in decline. Your people may need to re-skill or you may need to make tough choices about roles to find the technical knowledge your organisation needs. Alongside this, your leaders will need to be equipped and enabled to lead a changing organisations.
How might you prepare your workforce for the fourth industrial revolution?
If you’re not thinking about Brexit in the context of your HR strategy, you need to start. Uncertainty has been crippling strategic development around recruitment and talent management, but inertia is not the solution.
Our hunch, and what we’re hearing from clients, is that, no matter what happens, uncertainty will become a new normal for years to come, so it’s essential to take action in an agile way to survive and thrive.
Artificial Intelligence and Automation
More and more companies are experimenting and making ways into the fourth industrial revolution. One of our clients, McDonald’s, has been recognised in the BCG list of innovative companies, for their work on AI, automation, machine learning. When quick service restaurants are embracing the rise of AI, it is time for us all to take notice.
If you aren’t experimenting in this space, you can be sure your competitors are.
How HR Can Drive Innovation
Innovation is driven by four key elements:
- A clear Direction, which is linked to the business strategy and gives people a Focus for their innovation efforts
- An Environment that fosters creativity, innovation, and an Experimental Mindset
- An Engine, which fuels innovation and creativity, giving people the ability to innovate at Pace
- Enablers, which offer employees the tools, skill, time, and resources they need to innovate successfully.
We call this The Innovation Ecosystem, and HR leaders can drive these four elements through their unique position in the organisation. With ears on the ground and a voice at the senior level, HR Leaders can both influence leaders to place innovation at the heart of their strategy and messaging, and build structures, processes, and L&D initiatives, which fuel and enable the creativity of their people.