Perspectives

POST-COVID LEARNING TRENDS: HOW TO CREATE A CULTURE OF LEARNING IN THE NEXT NORMAL

We know that in these times, now more than ever, we need a sense of belonging in our teams. We must support our people to work in the most powerful way possible.
We know that in these times, now more than ever, we need a sense of belonging in our teams. We must support our people to work in the most powerful way possible.

POST-COVID LEARNING TRENDS: HOW TO CREATE A CULTURE OF LEARNING IN THE NEXT NORMAL

What about the team’s learning and development?  With a focus on the practical side of the crisis there is a risk that we forget about this.

If we, as leaders, can accelerate development and engagement through learning, we will drive powerful outcomes:

  • Better skilled workforce
  • Stronger community within the team
  • Improved employee retention

We have gathered insights from a range of companies throughout the pandemic, interviewed peers and employees and thought leadership in the L&D and HR space. We have identified five principles to focus on as 2020 draws to a close:

  • Led by technology
  • Quick and easy to digest
  • Open education
  • Rewarding effort
  • Community learning
Led by Technology

Led by Technology focuses on the essential use of technology in these disruptive times. Where would we be without zoom and teams during the pandemic? More so than ever, technology has been at the forefront, allowing us all to stay connected.

Face to face training may be a distant thought, with a new expectation that learning needs to be done safely and regularly using the many abilities we have thanks to technology. Technology continues to change and evolve, this has allowed huge advances in businesses around the globe. New forms of learning like gamification, augmented reality, and AI have allowed us to explore new ways of learning regardless of where we are.

Read more here>>>

Quick & Easy to Digest

We live in a world that moves at pace, with new knowledge being shared daily. Moving at pace means our understanding needs to be just as quick.

To keep up, we must be teaching and learning at speed. This is where Quick and Easy to Digest comes into play. Learning must be engaging, short, and snappy. As the next generation enters the workplace, a culture of fast speed, knowledge, and instant gratification is part of everyday life. This must be blended with rigorous focus on learning outcomes. The shorter something is, the more thought it requires.

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Open Education

Open Education is all about making your workforce as strong as it can be. Although improving the behaviour and skills required for a role remains the key focus, there is a second focus which has emerged. That is learning beyond the pure requirements of the employees role.

Open education is all about empowering your people to take control of their own learning, giving them time to learn beyond their basic job role.

There are two elements to this trend: Role adjacent learning and wider learning. Role adjacent learning refers to a business providing learning of the wider industry in which the employee works or look at future career planning.

The second, wider learning, is everything else! A team member may have a hobby or a past time. This is the perfect opportunity for development, allowing them to venture into wider learning.

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Rewarding Effort

Rewarding effort is not a new “trend”, we have rewarded in various ways for many years. So how can we keep that form of motivation alive? People within your team may require different forms of reward/recognition.

Whilst some prefer enjoy the feeling of achievement by earning badges, others may enjoy something more competitive. Others still may be motivated by the quiet satisfaction of knowing they are improving in their job.

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Community Learning

Community learning refers to the power of bringing people together. Communities of learners are a great place to build a culture of learning and development within the broader company culture, it can increase staff retention, allow for better productivity, by encouraging collaborative problem solving, enabling peer to peer recognition, and improving learning engagement.

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Lessons from Lockdown

The trends we have identified in this article are some the indicators of change in the world of work. Read our white paper, Lessons from Lockdown, to find out more.

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